Terms and Conditions

Welcome to Shimmer Creation! By using our website and purchasing from us, you agree to comply with the following terms and conditions. Please read them carefully before placing your order.

1. General Information

Shimmer Creation operates as an online store delivering across India and globally.
Our products include ready-made and customizable print-on-demand items.
By accessing our website, you confirm that you are at least 18 years of age or have parental/guardian consent to use our services.

2. Products and Services

Customizable Products: All customizable items are created based on your specific preferences. Please ensure that the details provided for customization are accurate.
Product Availability: While we strive to keep our inventory up to date, there may be instances where a product becomes unavailable. In such cases, we will notify you promptly and issue a refund if payment has already been made.

3. Pricing and Payment

All prices displayed on the website are inclusive of applicable taxes unless stated otherwise.
We accept various payment methods, including credit/debit cards, net banking, and other secure payment gateways.
Prices are subject to change without prior notice.

4. Shipping and Delivery

We deliver across India within 5-7 business days and worldwide within 10-12 business days.
Shipping charges and any applicable customs duties for international orders are borne by the customer.
Delivery times are estimates and may vary due to external factors such as customs delays or logistical issues.

5. Return and Refund Policy

Returns are accepted within 7 days of delivery for products that are unused, intact, and accompanied by all original tags and packaging.
Customizable products are non-refundable and non-exchangeable.
Please review our full Return and Refund Policy for details.

6. Intellectual Property

All content on the Shimmer Creation website, including text, images, graphics, logos, and designs, is the intellectual property of Shimmer Creation. Any unauthorized reproduction, modification, or distribution is strictly prohibited.

7. User Responsibilities

You agree to use the website for lawful purposes only.
You must not attempt to interfere with the website’s functionality or security.
Providing false information or impersonating another individual during transactions is prohibited.

8. Limitation of Liability

Shimmer Creation is not responsible for:

Delays caused by third-party couriers or customs clearance.
Damage or loss caused during transit if not reported within 48 hours of delivery.
Errors in customizable product specifications provided by the customer.

9. Privacy Policy

We value your privacy. Please review our Privacy Policy for details on how we collect, use, and protect your personal information.

10. Changes to Terms and Conditions

We reserve the right to update or modify these terms at any time. Any changes will be effective immediately upon posting on the website. It is your responsibility to review the terms periodically.

11. Governing Law

These terms are governed by and construed in accordance with the laws of India. Any disputes arising will be subject to the exclusive jurisdiction of the courts in New Delhi.

12. Contact Us

For questions or concerns regarding these Terms and Conditions, please contact us:

Email: info@shimmercreation.com
Phone: +91 8949643569

Thank you for choosing Shimmer Creation!